FAQ

Appointments

Do I need to book an appointment? 

Yes! We love to offer a personalised and intimate experience for the bride to be. Enjoy a glass of bubbles during your one-on-one appointment with a dedicated stylist and have the entire bridal suite to yourself & your party.  Please click here to make an appointment. 

Is there a booking fee for appointments?

Your first styling appointment has a fee of £25 (weekend) or £15 (weekday)  to secure you a 90 minute appointment with bubbles. Any appointments thereafter are complimentary. 

When should I start dress shopping? 

To ensure you have enough time to find your dream dress, we recommend shopping 6-18 months ahead of your wedding date. Dresses are made to order & depending on designer can take up to 8 months to arrive. Some designers could work to shorter timeframes however additional fees may apply. 

What do I need to bring to my appointment? 

We recommend nude seamless underwear if you can. You don’t need to worry about having shoes at this point. If you have any photos of dresses please show these to your stylist so they can get an idea of what you like, however they will also make suggestions to help guide you as well. 

How many people can I bring? 

We are able to seat yourself and three guests comfortably. We recommend only bringing your closest friends and family, while you may want to include lots of people, the more differing of opinions can become a bit overwhelming. The dress is also a lovely suprise on the day for your guests! 

Can young children come to the appointment? 

As much as we love them, we have a strict policy of no babies or young children on site due access issues and health and safety.

Building Accessibility? 

Our premises is only accessible by a steep flight of stairs.

Where should I park? 

There are lots of pay & display car parks around town, the closest being Crown Mead and Hanham Road South. 

 

 

Our Dresses

What sizes do you have? 

Our sample sizes range from 8-18. We understand it can be difficult trying on dresses when they aren’t a perfect fit however we work with brides of different shapes and sizes every day and have lots of ways to pull dresses in or let them out to best show you how the dress would look in your size. 

What are the prices of your weddings dresses? 

Most of our dresses range from £1800 – £2500 with a small selection going up to £3500. 

You carry the designer I love however not the dress that I want, can I still get it? 

While we aren’t able to carry the entire collection from each of our designers , we can have you try on something similar to ensure the perfect fit and order the dress for you. 

​Can I make changes to a dress design? 

In most cases yes, we love to help our brides achieve bespoke elements that are personal to them and your stylist will be able to help you with what is and isn’t possible depending on the dress and designer. 

 

 

Ordering Your Dress

What payment do you require to place an order for my dress? 

A 50% deposit is required to place an order with the remaining 50% due within 1 month of your dress arriving in our store. 

How long will it take for my dress to arrive? 

Depending on designer, the standard lead time is between 4 – 8 months. Some of our designers can work to a shorter lead time however an additional rush fee would be applied to your order. 

 

 

Alterations

Will my dress need altering? 

Yes. Our dresses are made to order so the designer will make your dress in your closest size based on the measurements we take at your appointment. Your dress will require alterations to really tailor the dress to achieve that perfect fit! 

Are you able to alter my dress? 

We have a seamstress team on site who we recommend for alterations, and these take place in our dedicated fittings suite.

How long do I need for alterations? 

We recommend that you start your fittings appointments 3 months before your wedding date with 2-3 fittings in this time. 

I am not local to you, can you recommend another seamstress? 

Yes, we have other seamstresses throughout the UK that we can highly recommend.